Managing Change

1 Day Workshop

Aim:

In today’s rapidly changing business environment, leaders need to be able to adapt quickly whilst maintaining a focus on business results, team performance and meeting deadlines. This requires the leader to be aware, assess and anticipate what might happen, which in turn requires a positive attitude, mental agility and adaptability of thinking if they are to sustain success. This module will explore these behavioural characteristics and will draw upon the module leader’s personal experience to help the delegates to develop coping strategies for dealing with their own potentially turbulent environment.

Contents:

  • What is Business Turbulence?
  • Conflict Style Preferences
  • Dealing with Conflict at Work
  • Six Stages of an Incident
  • Anticipating Change and Adapting to Derailers
  • Assertiveness – Three Part Message
  • Stress Model
  • Decision Making Process
  • Support Matrix
  • R.A.D.A.R
  • Action Planning

Learning Outcomes:

By the end of the workshop managers will have:

  • Be able to describe the wider business environment and how it may impact on your team.
  • Learn how to maintain the balancing act between strategic and operational thinking.
  • Understand different styles of conflict handling.
  • Understand the mindset required to be able to anticipate change.
  • Learn how to maintain motivation when things get tough.
  • Be able to recognise stress in yourself and others and have some strategies to manage it more effectively.
  • Learn how different problem solving techniques can help be effective in managing change.
  • Have an appreciation of various management and personal effectiveness tools that can be used to manage business turbulence.

Download PDF: Managing Business Turbulence

  • “Annie is an exceptional coach, mentor and trainer/facilitator. Having attended one of her courses on coaching and mentoring I was fortunate and privileged to be able to join her as co-coach for further training and saw for myself the dedication and attention to detail she puts into her work. Her heightened sense of perception ensures that everything she does meets the needs of those around her. Annie is highly motivating and always shows an innate belief that each of us has the potential to achieve our goals, especially when we think we can't! She is professional and a role model for a "can do" attitude and continues to inspire me in my coaching.”

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    Director at Open University
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    Director Open University
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