Coaching – its just a conversation

Jan 21 2016

It’s nearing the end of January and I’m in a reflective mood right now, and considering what it is I actually ‘do’ with my coaching clients. Perhaps I should start with my ‘why’.

‘Why’ I coach – “I believe that everyone should have freedom of choice and I seek to empower everyone I work with so they have choice – I set them free to make the best choices for themselves.”

‘How’ I coach – I really seek to ‘understand’ my coachees, I hold the space for them to get to their point of readiness to embrace change and take action.

‘What’ I do – most importantly – I listen, attentively, with curiosity and with care. Sometimes this is the first time my coachees have really been listened too!

I ask questions, open, closed, probing, hypothetical, ‘clean’ and then I listen to their answer, listening for the meaning in amongst their words.

I have an ‘inner persona’ who is a detective  – Inspector Poirot  – he is always analysing, synthesising the information.

Sometimes I challenge, sometimes I support, working on their agenda and mine. My coachee owns the content and I own the process.

Above everything else I am seeking to add value, by raising the awareness of my coachee, giving them the ability to have choice and empowering them to take action. I am always prepared to share knowledge and experience from life and business, my own and others.

And finally, “its just a conversation”, sometimes difficult, sometimes easy, happy and sad, all shades of the spectrum are covered!

If you would like to explore coaching with me – well let’s start with a conversation………

Follow me on twitter (@QuantumAnnie) and feel free to start the conversation.


  • “Annie is an exceptional coach, mentor and trainer/facilitator. Having attended one of her courses on coaching and mentoring I was fortunate and privileged to be able to join her as co-coach for further training and saw for myself the dedication and attention to detail she puts into her work. Her heightened sense of perception ensures that everything she does meets the needs of those around her. Annie is highly motivating and always shows an innate belief that each of us has the potential to achieve our goals, especially when we think we can't! She is professional and a role model for a "can do" attitude and continues to inspire me in my coaching.”

  • “Annie is the consumate professional. She provides measurable Executive Coaching interventions in a very personable style.”

    MD of Utilities Company
  • “Annie balances a professional approach with a warm and caring attitude, and this is evident in the workshops we have run together. She is fun to work with and focuses on generating great results for her clients.”

    Development Consultant
  • “Annie is an engaging, authentic and warm hearted workshop leader. She is the consummate professional in that she delivers to the brief, exceeds expectations and has boundless energy and enthusiasm that captures the attention and interest of the participants. As an executive coach, Annie truly connects with her clients and brings her wealth of knowledge and experience to the sessions which ensures clients leave feeling that they got great value and are able to achieve exceptional results.”

    HR Director IT Company
  • “I have worked with Annie as a client both professionally in my capacity of Learning and Development Director at Centrica and personally as a professional, personal to me on a coaching programme. Annie is empathetic, professional and a great coach, I would recommend her to any client or company.”

    Learning & Development Director, Centrica
  • “The coaching was excellent and I would highly recommend it to anyone wanting to grow in their professional environment.”

    Director at Open University
  • “The coach was very relaxed and could immediately empathise with any given situation, whilst being able to give constructive help. Annie very quickly grasped where my strengths and weaknesses lay and could gauge challenging situations very well – only an experienced coach can do this.”

    MD Financial Services
  • “Annie’s challenges enforced reflection on my thought processes and therefore my behaviour patterns. A very satisfying experience.”

    Director Open University
  • “Quantum have provided a very professional and friendly service. The requirements we have requested have been very specific and individual to our companies needs, and Quantum have gone out of their way to understand these requirements and organise and develop the training accordingly. Annie Richardson is always very professional and is also well received by all those who attend her courses. Quantum is a delight to work with and I would strongly recommend their services to anyone wishing to develop their company’s development initiatives further.”

    ICRH Group Leader, Culham Centre for Fusion Energy
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